Frequently Asked Questions
Everything you need to know about ordering your plates. Can't find your answer? Just get in touch.
Yes. Our road-legal plates are made to British Standard BS AU 145e and supplied as a DVLA-registered number plate supplier, so they're fully MOT-compliant. We also offer show plates, which are clearly marked for off-road display only and are not road legal.
UK law requires us to confirm your identity and your entitlement to the registration before we make road-legal plates. In the Plate Builder you'll upload one document from each of two parts. Part A — proof of identity: UK driving licence (recommended), passport or national identity card. Part B — proof of entitlement to the registration: V5C logbook (recommended), V5C/2 new keeper slip, Certificate of Entitlement (V750), Retention Certificate (V778) or Number Plate Authorisation Certificate (V948). Show plates don't require any documents.
2D plates have flat printed characters — the classic legal look. 3D gel plates have domed resin letters that sit raised off the plate for a glossy, premium finish. 4D plates use laser-cut acrylic letters with sharp, uniform edges. 4D gel combines the 4D acrylic base with a glossy gel top for extra depth. We also offer double and triple-layer builds for an even bolder look.
Yes — all of our road-legal plates meet the current DVLA and British Standard requirements for character size, spacing, font and reflectivity, so they're MOT-ready. Just make sure the registration matches your vehicle's V5C.
Plates are made to order and typically dispatched within 1–2 working days. Standard delivery (2–4 working days) is £2.99, and free on orders of £26.99 or more. Need them faster? Express delivery (1–2 working days) is £5.99. You can also collect free the same day from our workshop in Hayes, West London.
Absolutely. You're welcome to collect your finished plates free of charge from our workshop in Hayes, West London (open Mon–Sat, 10:00am–6:00pm, closed Sundays and bank holidays; collection Mon–Fri 10:30am–6:00pm and Sat 10:30am–5:00pm). Order before 5pm for same-day collection — orders after that are ready the next working day. Choose collection at checkout and we'll let you know as soon as they're ready.
Use our online Plate Builder. Enter your registration, choose your finish, size, border and badge, and you'll see a live preview with the price updating instantly. It only takes a couple of minutes from start to checkout.
We make standard car plates (520 × 111mm) and a shorter oblong size to suit different vehicles. Just pick your size in the Plate Builder.
Yes, we do make motorbike plates — but they aren't available to order online. Motorbike plates are for in-person collection from our workshop in Hayes, West London only, and payment is made in person when you collect. Pop in during opening hours, or message us first and we'll have yours ready for you.
We accept all major debit and credit cards, plus Apple Pay and Google Pay, through our secure Stripe checkout. Your payment details are encrypted and never stored on our website.
Because every plate is custom-made to your exact registration, we're unable to accept returns unless the plates are faulty or we've made an error. If anything's not right, contact us straight away and we'll put it right.